Policies
RETURNS POLICY
TEXTBOOKS
Textbooks may be returned for a full refund thru the 5th class day of each semester. A cash register receipt must accompany all refunds and returns. New textbooks and course materials must be returned in original condition. All textbooks must be returned with all items sold along with the textbook (CD’s, access codes, maps, etc.). Shrink-wrapped items must be returned unopened in the original shrink-wrapping.
NON-TEXTBOOK MERCHANDISE
Non-textbook merchandise (school supplies, clothing and gift merchandise) may be returned for a full refund within 10 days of purchase. A cash register receipt must accompany all refunds & returns. Items must be unused, in original condition and in their original packaging.
NO CASH REFUNDS
The Bookstore does not issue cash refunds. Credits will be issued to the original credit card used for the purchase or a gift card will be issued for cash and check purchases
Textbook Rental Agreement - Spring 2024
You understand that you are renting (not purchasing) these textbooks and must return them to this bookstore location no later than 5/10/24. Additionally, you agree to the following policies, as applicable: Textbook Usage – Minimal highlighting and writing is allowed. Books must be returned in good condition & free of excessive damage. Excessive damage is defined as any damage that would prevent another student from reasonably being able to use and gain the full learning value from the textbook (water damage, mold, missing covers, missing pages, destroyed text on pages and the like). Books returned with excessive damage will prevent a successful rental return, and you will be charged the full retail price of the book(s). Rent to Own – If you decide to purchase the rented textbooks, you may (at any time prior to the due date) notify the bookstore and pay the difference between the rental price already paid and the full retail price of the book(s). At this point you will own the book(s) and no further action is required. Non-Return Fees – Failure to purchase or return rented textbooks by the due date will be considered intent to purchase. Your credit card will be charged the full retail replacement price of the book. In the event that your collateral credit card charge is declined, your student account will be charged for the full retail replacement price of the book.
Refund Procedure
1. A valid cash register receipt must be presented.
2. New books must be in original, pristine condition, unopened & unmarked.
3. Shrink-wrapped, boxed texts, software or packages must not be opened.
4. Books will be refunded at 100% of amount paid through 01/22/24.
Return Procedure
Please return books when your classes end. All rentals must be returned by 5/10/24 to the TAMUG Bookstore. Once your books are returned, your account will be cleared. Early returns are welcome if classes end prior to the due date.